Managing Phones with the Device Manager

AudioCodes' Device Manager manages Android-based Teams phones in a similar way to UC-type phones. Teams phones' configuration parameters are in the same format as UC phones. A .cfg configuration file is defined for each device. Device Manager version 7.8.2000 and later supports Android-based Teams devices.

Zero Touch Provisioning is supported in a non-tenant aware manner; each local DHCP Option 160 must be configured with a fully-specified URL pointing to dhcpoption160.cfg as shown here:

DHCP Option 160 URL

This URL is displayed in the Device Manager page under Setup > DHCP Options Configuration. After devices are added to the Device Manager, they're allocated to tenants by selecting Change Tenant in the ‘Actions’ menu. Unless already used, it's recommended to leave the default tenant as a ‘lobby’ for the new devices. The above URL can also be configured in AudioCodes' Redirect Server. Android-based Teams devices currently support:

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Provisioning of configuration

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Provisioning of firmware

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Switching to UC / Teams

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Monitoring (based on periodic Keep-Alive messages sent from devices)

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Resetting the device

The Device Manager's ‘internal’ functions (which don't involve devices) are:

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Change tenant

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Change template

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Show info

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Generate Configuration

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Delete device status

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Nickname

Actions that go beyond the devices’ periodic provisioning cycle will be supported in next releases. The Check Status option is irrelevant for Android-based Teams devices therefore it's omitted from the 'Actions' menu.